FAQ

Where can I buy Standert bikes?

Standert Bicycles are available online at standert.de and in our showroom in Berlin.

How will my bike ship?

We ship your bike fully assembled in a protective full carton. All you have to do is set the handlebar straight. Please have a look at our 'How will I receive my bike' film in the Shipping/Returns section.

I want to change some part/s on one of your complete bikes. Is that possible?

We try to accommodate individual wishes. Please get in touch via shop@standert.de. Changes on the default setup will almost always be subject to extra cost. We'll go through all details with you personally.

What payment methods does the shop offer?

Accepted payment methods include Paypal, Visa, Mastercard, Klarna SOFORT, Amazon Payments, bank transfer and payment upon pickup in our showroom.

What's your warranty Policy? 

 Please refer to our Warranty section.

Where can I buy Standert bikes?

Standert Bicycles are available online at standert.de and in our showroom in Berlin.

How will my bike ship?

We ship your bike fully assembled in a protective full carton. All you have to do is set the handlebar straight. Please have a look at our 'How will I receive my bike' film in the Shipping/Returns section.

I want to change some part/s on one of your complete bikes. Is that possible?

We try to accommodate individual wishes. Please get in touch via shop@standert.de. Changes on the default setup will almost always be subject to extra cost. We'll go through all details with you personally.

What payment methods does the shop offer?

Accepted payment methods include Paypal, Visa, Mastercard, Klarna SOFORT, Amazon Payments, bank transfer and payment upon pickup in our showroom.

What's your warranty Policy? 

 Please refer to our Warranty section.